# Pricing built for AI-driven SRE

No AI surcharges. No pay-per-query surprises. Just smarter telemetry.

AI can help with incidents—but only if it gets clean, structured context. Mezmo prepares your telemetry so AI can find real root causes, not guess from noise.

### What's included in every plan

**Telemetry pipelines:** Ingest and transform high-volume logs, metrics, and traces—via Mezmo Edge, OpenTelemetry, or direct connection. Automatically strip the noise that inflates LLM costs.

**AI-ready context:** Automatic clustering of related events. We surface the specific "needles" in your haystack so AI (yours or ours) gets straight to the answer.

**Agentic root cause analysis:** Our AI SRE agent investigates incidents and delivers the why behind outages—not just a flood of alerts.

**Full data control:** Route, transform, and send telemetry anywhere. Own your data pipeline without vendor lock-in.

**Built-in RBAC:** Our MCP/Agent has access controls built in. Users and agents can only inspect logs they’re authorized to access.

### Why Mezmo costs less than traditional AI observability

Most AI observability tools charge you to store your data, then charge again every time you need AI assistance during an incident. With multiple tools, those costs add up fast.

**Mezmo works differently:**

**AI RCA included** – Our AI root cause analysis agent is part of your platform license. No metered queries.

**Context engineering** – We deduplicate, cluster, and enrich telemetry _before_ it reaches any model, reducing noise and preventing hallucinations.

**Model agnostic** – Use our native agents or connect your own via the Model Context Protocol (MCP). Bring telemetry into your IDE or custom workflows at no extra cost.

## One Platform. Total Control. Intelligent Resolution.

Mezmo is the only telemetry pipeline that optimizes your data for both humans and AI agents.

**Traditional AI Observability**  
**Mezmo**  
**AI Query Costs**  
Pay per query  
Included

**Data Prep**  
Raw logs sent to LLM  
Context-engineered telemetry

**Model Flexibility**  
Vendor-locked  
Bring your own or use ours

**Pricing Model**  
Usage-based surcharges  
Transparent platform pricing

## Frequently Asked Questions

**How is pricing calculated**?  
**Is there a free trial**?  
**What if my data volume grows**?  
**Can I use my own AI models**?

## Still have questions?

We’re here to answer them  
[Ask an expert](https://www.mezmo.com/pricing#)